WordPress & Woo plugin

Vivid WhatsApp

Turn website visitors into WhatsApp conversations. A beautiful chat widget with agents, departments, business hours and analytics β€” free to start, installed in two minutes.

See it on your site

A friendly WhatsApp widget your visitors actually use β€” on every page, on every device.

πŸ”’ yourstore.co.za SALE Shop now S Sarah Β· Sales ● online now Hi! Is the R299 teein stock in medium? Yes! We have 8 left πŸ™ŒWant me to reserve one? Yes please πŸ˜„ Type a messageβ€¦βž€ πŸ’¬

Everything a chat widget should do

Plus the analytics to prove it's working.

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Agents & departments

Route visitors to sales, support or any team member β€” each with their own number, photo and greeting.

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Business hours

Show online/offline status automatically, with weekly schedules and holidays on Pro.

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Gutenberg block & shortcode

Float the button site-wide, or drop the widget inline on any page with the block editor.

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Layouts

Floating button free; minimal, card, popup and sidebar layouts on Pro.

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Click analytics

See clicks per agent and per page β€” on Business, tie chats to WooCommerce orders.

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Notifications

Webhook, Slack and email notifications on the Business plan.

Every enquiry to the right person

Add as many agents as you need on Pro, each with their own number, photo, greeting and department β€” so sales questions reach sales and support reaches support.

  • Unlimited agents & departments (Pro)
  • Per-agent photo, role & greeting
  • Business hours & holiday schedules
Agents + Add SSarah NaidooSales Β· +27 82 000 1234 TThabo MokoenaSupport Β· +27 83 555 7788 LLerato DlaminiAccounts Β· offline until 08:00

Analytics that prove it works

Every click is tracked β€” see which agents and which pages drive the most chats, and on Business tie conversations back to WooCommerce orders.

  • Clicks per agent & per page
  • Daily & weekly trends
  • WooCommerce conversion tracking (Business)
This week Chats started247 Click-through18.4% OrdersR42.9k Clicks by agent Sarah128 Thabo86 Lerato33 Top page/product/premium-tee β€” 61 chats

Every screen, for real

Genuine screenshots of the plugin running on a live WooCommerce store.

Dashboard

What the button is doing

Agents, status and recent activity on the screen you land on.

  • Who is online and which departments are covered
  • Clicks on the button, so you know it is being used
  • Everything reachable from one menu in WordPress
The Vivid WhatsApp dashboard
Agents

Your team, not one shared number

Add each person with their own number, role and photo, and let the customer pick who to talk to.

  • Name, role, department and avatar per agent
  • Each agent gets their own WhatsApp number
  • Unlimited agents on Pro — one on Free
  • A per-agent opening message, so the chat starts in context
Managing WhatsApp agents and departments
Business hours

Nobody messages a closed shop

Set the hours each agent is available, and the widget shows their real status instead of pretending.

  • Per-agent schedules, day by day
  • An online or offline badge next to the agent
  • An out-of-hours message so the customer knows when to expect a reply
Setting WhatsApp business hours per agent
Appearance

Make it fit your site

Layout, colour, position and launcher style — including a round pulsing icon instead of a label pill.

  • Minimal or full layouts, bottom left or bottom right
  • Your own brand colour and button label
  • Round pulsing icon, or icon plus text
  • Separate bottom margins for desktop and mobile, to clear sticky bars
Vivid WhatsApp appearance settings
Order notifications

Tell customers where their order is — on WhatsApp

Connect the WhatsApp Business Cloud API and every WooCommerce status, including your courier’s custom ones, can send the customer a message.

  • A separate message per order status, each switched on or off
  • Placeholders for name, order number, total, status and site
  • Approved Meta templates for messages outside the 24-hour window
  • A default country code, so numbers starting with 0 still deliver
WhatsApp order notification settings using the WhatsApp Business Cloud API
Analytics

Proof it is earning its place

Clicks counted per agent and per page, so you can see which pages actually start conversations.

  • Clicks over time
  • Which agent is getting the traffic
  • Which pages the chats start from
Vivid WhatsApp click analytics

Pricing

Per site, in Rand. The free tier is free forever.

Free

Every WordPress site

R0/mo

forever

  • 1 WhatsApp agent
  • Floating button widget
  • Greeting & offline message
  • Basic business hours on/off
  • Gutenberg block + shortcode
  • Click counter
Download free

Business

WooCommerce stores & teams

R199/mo

or R1,990/year — 2 months free

  • Everything in Pro, plus:
  • WooCommerce conversion tracking
  • Data exports
  • Webhook / Slack / email notifications
Choose Business
FeatureFreeProBusiness
WhatsApp agents1UnlimitedUnlimited
Departmentsβ€”βœ“βœ“
Weekly / holiday schedulesβ€”βœ“βœ“
Pro layoutsβ€”βœ“βœ“
Analytics dashboardClicks onlyβœ“βœ“
WooCommerce conversionsβ€”β€”βœ“
Exports & notificationsβ€”β€”βœ“

Your customers are already on WhatsApp

Meet them there. Install free today β€” upgrade whenever you're ready.

Get Vivid WhatsApp